Last updated April 11, 2013
This document explains how we (the National Association for Hospice at Home, the “Association”) collect, use and protect information relating to your access and use of our website (located at www.nahh.org.uk, the "Website").
Information about us
The Website is owned and operated by the Association.
What information do we collect?
We collect and record information which you volunteer to us in your emails and via our contact form.
When you browse the Website, information about your visit is collected by Google Analytics to improve the quality of the Website. This information includes where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of the Website that were viewed during your visit, and any search terms that you entered on the Website.
How do we use this information?
- to respond to your emails, questions and general feedback
- to monitor and analyse usage trends, so that we may improve the Website
What information do we share with third parties?
We will not share your personal information, except for the purposes described below:
- when we believe in good faith that we are lawfully authorised or required to do so in order to comply with the law or legal processes, or to respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders
Under the terms of this policy, we will not be held liable for the actions of third-party companies who are involved in the operation and technical provision of the Website.
What measures do we take to protect your information?
We take reasonable technical measures to protect your information in order to prevent loss, misuse and unauthorised access, disclosure, alteration and destruction. However, please be aware that no security measures are perfect or impenetrable and no method of data transmission or storage can be guaranteed against interception or misuse.
Information for international users
Some web pages on the Website use session based cookies and the site uses these to validate your access to password protected parts of the Website. These cookies remain temporary and will only stay in the cookie file of your browser until you log out of the Website, or your session is idle for more than 30 minutes. When you log out of the Website all login data is removed from the cookie. To learn more about cookies, please read our Cookies page.
Questions and contact information